Rainmaker Systems, Inc. (NASDAQ: RMKR) is an e-Commerce software company that partners with multi-national companies that sell software and SaaS solutions to their B2B markets. Rainmaker provides customized multi-channel e-business solutions on a global basis supporting multiple payment methods, currencies and language capabilities, and can be enhanced with Rainmaker global telesales agents.
Rainmaker Systems announced that it is expanding its UK-based Global Commerce Services operation to extend and strengthen its value-added services to enterprise customers.
Rainmaker expects to add approximately 60 employees to the Global Commerce Services facility, whose mission is to provide high-value services to enterprise customers, particularly those using Rainmaker’s GrowCommerce platform:
- brings together business process and sales;
- provides segmented and comprehensive reporting that reveals the hidden value in big data;
- automates complex pricing, contract consolidation and quote management;
- enables click-to-cash processing of invoices, credit and collection;
- offers multi-currency and multi-national extensibility; and
- provides an unrivaled complement to Salesforce
At the same time, Rainmaker is winding down its Austin, Texas, facility, which similarly employs approximately 60 employees. Some Austin employees are expected to transition to the company’s Global Commerce Services operation.
Rainmaker expects that, after the resource shift is completed in three months, annual savings benefiting operating income will total approximately $750,000.
Donald J, Massaro, Rainmaker Chief Executive Officer, commented:
Today’s actions are designed to maximize service to Rainmaker’s enterprise customers by concentrating resources in our Global Commerce Services operation and at the same time realizing significant operating savings. This strategic reallocation is part of a comprehensive 2013 initiative designed to leverage our GrowCommerce platform’s extensive scale and provide unsurpassed value to our enterprise customers. We are focusing tightly on business that combines high growth, high value and unsurpassed productivity — like our unrivaled 28-language, EMEA-based Global Commerce Services operation. Combined with the GrowCommerce platform, our Global Commerce Services provide enterprise customers a turnkey solution that enables quick market entry and rapid growth. This strategic reallocation also logically requires relocating Austin-based operations to our corporate headquarters in Silicon Valley. We are grateful to our Austin-based employees, and we are hopeful that a number of them are able to make the move to our Global Commerce Services organization.